OIT Status

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Updated: 48 min 43 sec ago

French Science - Network Maintenance

Thu, 2020-01-23 18:00

THIS IS A SCHEDULED EVENT Jan 23, 18:00 EST  -  Jan 24, 00:00 EST

Jan 15, 10:45 EST
Scheduled - French Science network connectivity and phone services will be unavailable for during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Various Locations - Network Maintenance

Thu, 2020-01-23 17:30

THIS IS A SCHEDULED EVENT Jan 23, 17:30 - 18:30 EST

Jan 15, 11:00 EST
Scheduled - The locations listed below have Network maintenance scheduled. There will be a very brief (few seconds) loss of network connectivity during the maintenance window.

Social Psy
Social Sciences
DHS
PG10
Carmicheal
Duke Press
Med Center Bookstore
DHN
DHN T-level DUFCU
Eyecenter
GHRB
275 Wannamaker cell
Newman Catholic Center
Flowers
Sands
Nasher-storage

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

API Healthcare - Maintenance

Thu, 2020-01-23 02:00

THIS IS A SCHEDULED EVENT Jan 23, 2020, 02:00 - 05:00 EST

Dec 27, 09:14 EST
Scheduled - API Healthcare (Time and Attendance and Scheduling) will be unavailable for regularly scheduled maintenance.

Employees will be able to use the badge readers during the maintenance but the remainder of the application will be unavailable. This includes all time and attendance, scheduling, quickbadge and timecall functionality.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Various Locations - Network Maintenance

Wed, 2020-01-22 05:00

THIS IS A SCHEDULED EVENT Jan 22, 05:00 - 07:00 EST

Jan 15, 11:50 EST
Scheduled - The locations listed below have Network maintenance scheduled. There will be a very brief (few seconds) loss of network connectivity during the maintenance window.

Divinity
Westbrook
Chapel
Languages
2016 Campus Dr
2022 Campus Dr
1413 Hull St
University Development
Forlines House
Nasher-art
2111 Campus Dr
Pascal Multi-Purpose Field House
West Campus Grounds
Chiller Plant #2
Substation #1
West Campus Steam Plant
Halftime House

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Jira - Maintenance

0 sec ago

THIS IS A SCHEDULED EVENT Jan 18, 21:00 EST  -  Jan 19, 00:00 EST

Jan 15, 10:30 EST
Scheduled - Jira will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

SAP (work.duke.edu) - Possible Service Issue

Fri, 2020-01-17 08:15

Jan 17, 08:13 EST
Investigating - IT staff are currently investigating reports of service issues with SAP (work.duke.edu). We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about SAP (work.duke.edu) visit the following web page: https://hr.duke.edu/selfservice

LSRC - Possible Network Disruption Due To Power Generator Testing

Wed, 2020-01-15 08:30

THIS IS A SCHEDULED EVENT Jan 15, 08:30 - 09:30 EST

Jan 13, 07:28 EST
Scheduled - Wireless and wired connectivity in the LSRC (308 Research Drive) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

NAS - Possible Service Issue

Wed, 2020-01-15 03:48

Jan 15, 03:48 EST
Identified - OIT has confirmed a service issue with NAS. Users will experience delays in accessing files on NAS drives.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

Jan 15, 03:22 EST
Investigating - OIT staff are currently investigating reports of service issues with NAS. Users may experience slow access to files stored on NAS drives. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about NAS visit OIT's web page: https://oit.duke.edu/what-we-do/applications/nas-server-and-archive

Off Campus Resources/Sites - Confirmed Service Issue

Wed, 2020-01-15 00:12

Jan 15, 00:12 EST
Identified - Due to a fiber cut on the statewide research and education network (NCREN) users may experience slow response from systems or slow load times for web sites hosted outside the Duke network.

MCNC, which manages the NCREN network, is working with the carrier to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about MCNC/NCREN visit the following web page: https://www.mcnc.org/about

Crowell Quad House DD - Possible Network Outage

Fri, 2020-01-10 18:16

Jan 10, 18:16 EST
Resolved - OIT has monitored the service and can confirm that the issue with Crowell Quad House DD has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help

Jan 10, 18:05 EST
Investigating - OIT is investigating reports of a possible network outage Crowell Quad House DD. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

Hollows Residence Hall - Possible Network Outage

Thu, 2020-01-09 09:48

Jan 9, 09:48 EST
Resolved - After investigation OIT determined there is no network outage in the Hollows Residence Hall.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help

Jan 9, 09:36 EST
Investigating - OIT is investigating reports of a possible network outage in Hollows Residence Hall. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

Bostock Library - Possible Network Disruption Due To Power Generator Testing

Wed, 2020-01-08 08:30

THIS IS A SCHEDULED EVENT Jan 8, 08:30 - 09:30 EST

Jan 6, 07:21 EST
Scheduled - Wireless and wired connectivity in Bostock Library (411 Chapel Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Duke Marine Lab Internet - Maintenance

Mon, 2020-01-06 00:00

THIS IS A SCHEDULED EVENT Jan 6, 2020, 00:00 - 05:00 EST

Dec 18, 08:47 EST
Scheduled - Due to fiber network maintenance on the statewide research and education network (NCREN) users at the Duke Marine Lab may experienced slow response from systems or slow load times for web sites.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about MCNC/NCREN visit the following web page: https://www.mcnc.org/about

Hudson Hall and Teer - Network Maintenance

Thu, 2020-01-02 05:00

THIS IS A SCHEDULED EVENT Jan 2, 2020, 05:00 - 07:00 EST

Dec 27, 11:24 EST
Scheduled - Hudson Hall and Teer network connectivity and phone services will be unavailable for during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

ePrint Maintenance - Enabling Multi-Factor Authentication

Mon, 2019-12-30 09:30

THIS IS A SCHEDULED EVENT Dec 30, 09:30 - 15:00 EST

Dec 18, 10:48 EST
Scheduled - ePrint maintenance has been scheduled. ePrint Mobile Print will be briefly unavailable during the maintenance window, but normal ePrint pop-up clients and printing should be unaffected. After the maintenance is complete, users of the web interface will need to log into ePrint using Multi-factor Authentication.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ePrint visit OIT's web page: https://oit.duke.edu/what-we-do/applications/eprint

ePrint - Maintenance

Mon, 2019-12-23 09:30

THIS IS A SCHEDULED EVENT Dec 23, 09:30 - 16:00 EST

Dec 18, 08:50 EST
Scheduled - ePrint maintenance has been scheduled. ePrint will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ePrint visit OIT's web page: https://oit.duke.edu/what-we-do/applications/eprint

Multiple Locations - Possible Network Disruption Due To Power Generator Testing

Mon, 2019-12-23 08:30

THIS IS A SCHEDULED EVENT Dec 23, 08:30 - 09:30 EST

Dec 16, 07:34 EST
Scheduled - Due to planned building generator testing by Facilities Management wireless and wired connectivity maybe intermittently unavailable in the following locations:

French Science (124 Science Dr)
Biological Sciences (130 Science Dr)

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

SISS PeopleSoft Applications - Maintenance

Sat, 2019-12-21 06:00

THIS IS A SCHEDULED EVENT Dec 21, 06:00 - 17:00 EST

Dec 18, 08:57 EST
Scheduled - The SISS PeopleSoft applications listed below will be unavailable during the maintenance window:

Dukehub.duke.edu
applicants.siss.duke.edu
soc.siss.duke.edu
m.siss.duke.edu

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about PeopleSoft Interaction Hub and Campus Solutions visit OIT's web page: http://sissoffice.duke.edu

NAS - Service Issue

Fri, 2019-12-20 09:28

Dec 20, 09:28 EST
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with NAS has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help

Dec 20, 09:00 EST
Update - File access on the following NAS hosts are impacted by this incident:

oit-nas-fe11.oit.duke.edu
oit-nas-fe10.oit.duke.edu
cx4-fe-nas01.oit.duke.edu
homedir.oit.duke.edu
secure-nas-fe11.oit.duke.edu
tts-nas.oit.duke.edu
ssri-nas-fe11.oit.duke.edu

Dec 20, 08:53 EST
Identified - OIT has confirmed a service issue with NAS. Users will experience delays in accessing files on NAS drives.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

Dec 20, 08:39 EST
Investigating - OIT staff are currently investigating reports of service issues with NAS. Users may experience slow access to files stored on NAS drives. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about NAS visit OIT's web page: https://oit.duke.edu/what-we-do/applications/nas-server-and-archive

East Campus Academic Buildings and Off Campus Locations - Wireless Maintenance

Thu, 2019-12-19 05:30

THIS IS A SCHEDULED EVENT Dec 19, 05:30 - 07:00 EST

Dec 11, 10:48 EST
Scheduled - East Campus Academic Buildings and Off Campus locations Wireless has maintenance scheduled. Wireless connectivity will be unavailable for approximately 10-20 minutes during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

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