OIT Status

Subscribe to OIT Status feed
Updated: 21 min 12 sec ago

Various Locations - Network Maintenance

Mon, 2020-10-05 22:00

THIS IS A SCHEDULED EVENT Oct 5, 22:00 EDT  -  Oct 6, 06:00 EDT

Sep 23, 14:15 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Smith Warehouse
Softball
Substation 5
Surplus
Telcom 120
Transportation
TUNL
West Brooke
West Grounds
Brodie Center
White Lecture
Williams Field
Wannamaker Dorm
Wallace Wade Tower - East Bath
YOH

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Various Locations - Network Maintenance

Thu, 2020-10-01 22:00

THIS IS A SCHEDULED EVENT Oct 1, 22:00 EDT  -  Oct 2, 06:00 EDT

Sep 23, 14:13 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Kangaroo
Langford
Langauges
Law School
Lilly Library
Lyndhurst
Mill Village
Nanaline
Nasher Art
NC Mutual
Old Chemistry
Paint Shop
Pascal Field House
Physics
Phytotron
Pre major
Primate
Rubenstein
Sanford

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Various Locations - Network Maintenance

Wed, 2020-09-30 22:00

THIS IS A SCHEDULED EVENT Sep 30, 22:00 EDT  -  Oct 1, 06:00 EDT

Sep 23, 14:11 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

East Campus Service Facilities
East Campus Steam Plant
FEL
Primate
Franklin Center
Freeman Center
French Science
Friedl
Fuqua
GHRB
Duke Press - Golden Drive
Halftime House
Hollows Dorm

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Various Locations - Network Maintenance

5 min 23 sec ago

THIS IS A SCHEDULED EVENT Sep 29, 22:00 EDT  -  Sep 30, 06:00 EDT

Sep 23, 14:09 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Biosci
Bishop
Bivins
Branson
Bridges
Brodie Gym
Brown Store
Carpentry Shop
East House
Chapel
Child Care
Chiller Plant 1
Chiller Plant 3
Ciemas
Craven Quad
Crown Quad
Fitz East K18
Devils Den
DHN T402
Doris Duke
Smart House
Duke Gardens
Duke Store
One City Center
East Duke
East Union

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Various Locations - Network Maintenance

Mon, 2020-09-28 22:00

THIS IS A SCHEDULED EVENT Sep 28, 22:00 EDT  -  Sep 29, 06:00 EDT

Sep 23, 14:08 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

1515 Hull
1517 Hull
2101 Campus Drive
2106 Campus Drive
2111 Campus Drive
2114 Campus Drive
2117 Campus Drive
2122 Campus Drive
300 Alexander
300 Swift Apartments
301 Swift Apartments
306 Alexander
402 Oregon
406 Oregon
406 Swift
408 Swift
410 Swift
614 Chapel Drive
705 Broad Street
ADF
Alumni Events
Alumni Forlines
Alumni Office
Arts Buildings
ATC Noell
ATC Lucky Strike
ATC Power House
ATC Washington
Baldwin
Biddle Music

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

office365- Service Issue

Mon, 2020-09-28 18:38

Sep 28, 18:17 EDT
Identified - OIT has confirmed a service issue with Office365.

Start time: September 28, 2020 5:45 PM

User Impact: Users may be unable to access multiple Microsoft 365 services Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Offic365 visit OIT's web page: (URL)

Sep 28, 18:09 EDT
Investigating - OIT staff are currently investigating reports of service issues with office365. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information aboutOffice365 visit OIT's web page: (URL)

300 Swift Ave Residence - Network Outage

Sun, 2020-09-27 08:47

Sep 27, 08:47 EDT
Identified - OIT has identified a network outage 300 Swift Ave Residence. OIT staff are currently working to restore service.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

300 Swift Ave - Possible Network Outage

Sat, 2020-09-26 14:17

Sep 26, 14:17 EDT
Investigating - OIT is investigating reports of a possible network outage 300 Swift Ave. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

API Healthcare - Confirmed Service Issue

Fri, 2020-09-25 09:04

Sep 25, 09:04 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with API Healthcare has been resolved. Please note that it will take time for clockings to appear on time cards as many are queued up.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help

Sep 25, 08:27 EDT
Identified - OIT has confirmed a service issue with API Healthcare. API Healthcare is experiencing network related performance issues.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

Self Service Tools - Password change delays

Thu, 2020-09-24 15:38

Sep 24, 15:38 EDT
Identified - OIT has confirmed a service issue with Self Service Tools password changes. Duke Health users are able to change their passwords, but may experience problems logging into different applications due to issues with back end syncing.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Self Service Tools visit: https://oit.duke.edu/what-we-do/services/self-service-tools

Rubrik Backup - Maintenance

Tue, 2020-09-22 09:00

THIS IS A SCHEDULED EVENT Sep 22, 09:00 - 13:00 EDT

Sep 21, 13:22 EDT
Scheduled - Rubrik will be unavailable for approximately 4 hours during the maintenance window. No NAS backups will be able to be performed, and no restores of NAS backups will be able to be performed for the duration of the maintenance.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Rubrik visit OIT's web page: https://oit.duke.edu/what-we-do/applications/rubrik-and-backup-manager

API Healthcare - Maintenance

Sun, 2020-09-20 01:00

THIS IS A SCHEDULED EVENT Sep 20, 01:00 - 06:00 EDT

Aug 28, 13:49 EDT
Scheduled - API Healthcare (Time and Attendance and Scheduling) will be unavailable for regularly scheduled maintenance.

Employees will be able to use the badge readers during the maintenance but the remainder of the application will be unavailable. This includes all time and attendance, scheduling, quickbadge and timecall functionality.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

SISS PeopleSoft Applications - Maintenance

Sat, 2020-09-19 06:00

THIS IS A SCHEDULED EVENT Sep 19, 06:00 - 17:00 EDT

Sep 16, 10:12 EDT
Scheduled - The SISS PeopleSoft applications listed below will be unavailable during the maintenance window:

Dukehub.duke.edu
csrpt.siss.duke.edu
soc.siss.duke.edu
m.siss.duke.edu

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about PeopleSoft Interaction Hub and Campus Solutions visit OIT's web page: http://sissoffice.duke.edu

Various Locations - Network Maintenance

Thu, 2020-09-17 20:00

THIS IS A SCHEDULED EVENT Sep 17, 20:00 EDT  -  Sep 18, 05:00 EDT

Sep 9, 14:44 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Newman Catholic
Pegram Parking Lot
Pegram Dorm
Perkins Library
PG1 Parking Garage
PG2 Parking Garage
PG3 Parking Garage
PG4 Parking Garage
PG9 Parking Garage
PG10 Parking Garage
Physics Server Room (004 and 027)
Sanford Parking Lot
Schwartz Butters
Scott Family Pavilion

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Various Locations - Network Maintenance

Wed, 2020-09-16 21:00

THIS IS A SCHEDULED EVENT Sep 16, 21:00 EDT  -  Sep 17, 06:00 EDT

Sep 9, 14:41 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Intramural
Jarvis Dorm
JBD Hotel
Jordan Building (Police Department)
Kangaroo
Kennedy Center
Keohane Dorm
Kilgo Quad
LSRC
Murray
NC1 F37 Cabinet
North Building

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

LastPass - Service Issue

Wed, 2020-09-16 10:30

Sep 16, 10:30 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with LastPass has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help

Sep 16, 10:13 EDT
Identified - The vendor has confirmed a service issue with LastPass: https://status.lastpass.com/incidents/9n91m5yq72dx

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

Sep 16, 10:07 EDT
Investigating - OIT staff are currently investigating reports of service issues with LastPass. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about LastPass visit OIT's web page: https://oit.duke.edu/what-we-do/applications/lastpass

Various Locations - Network Maintenance

Tue, 2020-09-15 21:00

THIS IS A SCHEDULED EVENT Sep 15, 21:00 EDT  -  Sep 16, 06:00 EDT

Sep 9, 14:38 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Elder Parking Lot
Environmental Hall
Epworth Dorm
Erwin Mill
Events Pavilion
Fitz East G18
Flower Parking Lot
Flowers
Forest History
Fossil Lab
French Science 1229
Gilbert Addoms Dorm
Giles Dorm
Gross Hall
Gross Hall Parking Lot
Hart House (President House)
Hock Plaza Parking Garage
House FF
House GG
House HH
House L
Hudson

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Door Access for Students via DukeCard

Sat, 2020-09-12 17:05

Sep 12, 17:05 EDT
Identified - OIT has confirmed a service issue with door access via DukeCard for Duke faculty. Students who have completed their daily symptom monitoring are not being activated for door access or finance and thus may not be able to access Duke buildings or use their flex or food points. OIT is aware of the problem and expect to have it resolved shortly.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

Sep 12, 16:42 EDT
Investigating - OIT has confirmed a service issue with door access via DukeCard for Duke students. Students who have completed their daily symptom monitoring are not being activated for door access or finance and thus may not be able to access Duke buildings or use their flex or food points. OIT is aware of the problem and expect to have it resolved shortly.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

DukeCard Door Access (Faculty) - Confirmed Service Issue

Fri, 2020-09-11 08:46

Sep 11, 08:46 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with door access for Duke faculty has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help

Sep 11, 08:41 EDT
Identified - OIT has confirmed a service issue with door access via DukeCard for Duke faculty. Faculty who have completed their daily symptom monitoring are not being activated for door access and thus may not be able to access Duke buildings. OIT is aware of the problem and expect to have it resolved shortly.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

Various Locations - Network Maintenance

Thu, 2020-09-10 22:00

THIS IS A SCHEDULED EVENT Sep 10, 22:00 EDT  -  Sep 11, 06:00 EDT

Sep 2, 12:53 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Chiller Plant 2
Ciemas Fitz West DC
Circuit Lasalle Parking Lot
Crowell Quad Dorms
DUMAC
DUFCU (Duke Credit Union)
DUML
One City Center
Edens Quad

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Pages